FAQs
### **ORDER PROCESS**
✅ **STEP 1:** All orders must be placed via our website: [www.heartfeltdesignstt.com](www.heartfeltdesignstt.com).
✅ **STEP 2:** An artwork sample will be sent via WhatsApp for approval before printing. Expect to receive your sample **4-24 hours** before your requested pickup or delivery date.
📌 **Please Note:** We are an online store and do not have a physical showcase. All products can be viewed on our website or shared via WhatsApp upon request.
📍 **PICKUP & DELIVERY**
- **Pickup** is **by appointment only**. Details will be provided after order confirmation.
- **Delivery options** may be available—please inquire for details.
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### **PAYMENT OPTIONS**
💰 You do **not** need a credit card to place an order! We offer multiple payment options:
- **Cash at Pickup**
- **Cash on Delivery** (where applicable)
- **Bank Transfer**
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### **ORDER PROCESSING TIME**
⏳ **Standard Processing:** Most items take **2-3 days** to process.
⚡ **Rush Orders:** If you need an item sooner, please contact us to check availability.